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Krispy Kreme
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F.A.Q.
Online Ordering
IF I HAVE AN ISSUE WITH MY ONLINE ORDER, WHO DO I CONTACT?
WHERE CAN I PLACE AN ORDER ONLINE?
Food
WHAT TYPE OF SHORTENING IS USED TO PREPARE KRISPY KREME DOUGHNUTS?
WHICH ALLERGENS CAN BE FOUND IN KRISPY KREME SHOPS?
DO YOU HAVE PROCEDURES IN PLACE TO PREVENT CROSS-CONTAMINATION?
WHY HAVE YOU GONE AWAY FROM BEING NUT FREE?
WHY ARE SOME SHOPS NUT-FREE AND OTHERS NOT?
WHERE CAN I FIND MORE INFORMATION ON ALLERGENS AT KRISPY KREME?
CAN YOU ACCOMODATE GUESTS WITH FOOD SENSITIVITIES/ALLERGIES?
IS IT SAFE FOR MY CHILD WITH A NUT SENSITIVITY/ALLERGY TO CONSUME PRODUCTS FROM KRISPY KREME?
DOES KRISPY KREME USE DAIRY PRODUCTS OR EGGS IN THEIR DOUGHNUTS?
ARE KRISPY KREME DOUGHNUTS KOSHER?
DOES KRISPY KREME USE SUSTAINABLE PALM OIL?
Fundraising
IS KRISPY KREME FUNDRAISING REALLY PROFITABLE?
IS DELIVERY AN OPTION WITH FUNDRAISING?
SHOULD I WAIT UNTIL I HAVE ALL MY ORDER TO PURCHASE MY DIGITAL DOZENS?
IS FUNDRAISING EFFECTIVE FOR GROUPS OF ALL SIZES?
HOW MANY TYPES OF FUNDRAISING DOES KRISPY KREME OFFER?
HOW DO I FIND THE COST?
WHO QUALIFIES FOR A KRISPY KREME FUNDRAISER?
WHAT INFORMATION SHOULD I INCLUDE ON MY DIGITAL DOZENS APPLICATION TO ENSURE EXPEDITED APPROVAL FOR MY FUNDRAISER APPLICATION?
FOR DIGITAL, DOZENS, DO I PAY UPFRONT?
WHAT ARE ACCEPTABLE PAYMENT METHODS FOR DIGITAL DOZENS?
Catering
HOW DO I START A CATERING ORDER?
CAN I ORDER LIMITED TIME DOUGHNUTS THROUGH CATERING?
Delivery
WHICH KRISPY KREME MENU ITEMS ARE AVAILABLE FOR DELIVERY?
CAN I PLACE AN ORDER FOR DELIVERY OVER THE PHONE?
I’M GETTING AN ERROR MESSAGE THAT THERE ARE NO DELIVERY DRIVERS IN MY AREA, WHAT’S GOING ON?
CAN I EARN POINTS ON ORDERS PLACED THROUGH THIRD-PARTY DELIVERY APPS LIKE DOOR DASH AND UBEREATS?
CAN I EARN POINTS AND REDEEM REWARDS ONLINE, IN THE DRIVE-THRU, ON DELIVERY & IN SHOP?
Rewards
DO MY BIRTHDAY REWARDS EXPIRE?
HOW DO I REDEEM MY REWARDS?
HOW DOES KRISPY KREME REWARDS WORK?
WHY SHOULD I JOIN KRISPY KREME REWARDS?
HOW DO I JOIN KRISPY KREME REWARDS?
DO MY REWARDS EXPIRE AFTER I CONVERT MY POINTS?
WHERE CAN I TURN MY POINTS INTO REWARDS?
MY BIRTHDAY IS INCORRECT ON MY REWARDS ACCOUNT, HOW DO I CORRECT IT?
CAN I REDEEM MULTIPLE REWARDS IN A SINGLE TRANSACTION?
DO ALL KRISPY KREME SHOPS PARTICIPATE IN THE REWARDS PROGRAM?
HOW DO I UPDATE MY PROFILE INFORMATION FOR MY REWARDS ACCOUNT?
DO KRISPY KREME REWARDS MEMBERS GET A BIRTHDAY REWARD?
HOW DO I RECEIVE CREDIT FOR PURCHASES AS A REWARDS MEMBER?
CAN I EARN KRISPY KREME REWARDS FOR BUYING DELIVERED FRESH DAILY DOUGHNUTS?
CAN I EARN REWARDS POINTS FOR ONLINE ORDERS PLACED THROUGH THE KRISPY KREME WEBSITE, MOBILE WEB OR MOBILE APP?
CAN I EARN POINTS AND REDEEM REWARDS ONLINE, IN THE DRIVE-THRU, ON DELIVERY & IN SHOP?
CAN I EARN POINTS ON ORDERS PLACED THROUGH THIRD-PARTY DELIVERY APPS LIKE DOOR DASH AND UBEREATS?
CAN I USE COUPONS OR PROMO CODES WITH ONLINE ORDERS?
WHY DID I NOT RECEIVE A BIRTHDAY REWARD?
DO MY POINTS EXPIRE?
Merchandise
ARE THERE ANY PURCHASES I DON'T EARN POINTS ON?
WHERE CAN I PURCHASE KRISPY KREME MERCH?